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Case Study: Procurement Visibility At Scale: NHS Trust

Elon Group was appointed to manage procurement operations at an NHS Trust lacking consistent visibility across its supplier contracts. Spend was fragmented across directorates, compliance tracking was inconsistent, and there was no unified system for monitoring contract status, value, or renewal obligations.

Over the course of the engagement, Elon Group designed and operated a comprehensive contracts management function covering the full breadth of Trust activity — from clinical supervision agreements and research collaborations to IT infrastructure, estates maintenance, HR services, and legal spend.

What We Delivered

Within six months, Elon Group had processed 414 contracts across 26 directorates, bringing over £5.1 million in annual spend under active management — and closed the portfolio at a 100% completion rate. Every contract was tracked from initial request through finance, ICT, data protection, and procurement clearance to execution and filing.

Alongside the core contracts portfolio, Elon Group maintained a formal Single Tender Waiver register — 22 waivers totalling £2.13 million — providing the Trust with documented governance justification for every instance where competitive tendering was not conducted. Waivers ranged from urgent infrastructure works and clinical service extensions through to sole-supplier renewals of critical systems.

The three largest portfolio areas — Digital Education Technology (£1.4M), Estates (£1M), and Camden Clinical Services (£461K) — each required particular rigour given their complexity and supplier volume.

High-value contracts including a £781K student information system, a £331K hardware refresh, and a £250K ICB-funded mentoring programme were all brought through full governance within agreed timelines.

The Result

The Trust gained a complete, directorate-by-directorate view of its supplier commitments. Procurement decisions could be made on the basis of accurate, current data. Compliance obligations — including data sharing agreements and finance approvals — were consistently met across every directorate.

At engagement close, Elon Group produced a full exit management report — covering the complete contract portfolio, STW register, handover recommendations, and renewal watch-list — enabling a clean transition to the incoming NLFT procurement function with no outstanding items and a complete audit trail.

This engagement demonstrates what structured procurement management delivers in an NHS context: not just contract administration, but genuine commercial control — and the governance infrastructure to prove it.

Media Contact
Vanessa Cariba, Managing Partner
vanessa@elongroup.co.uk
 

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