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Privacy Policy

Privacy Policy - the basics

At Elon Group, we are committed to protecting your personal data and handling it with transparency, care and integrity.

This policy explains how we collect, use and protect your information.

Who We Are

Elon Group is a UK-based business and management consultancy.

We are registered with the Information Commissioner’s Office (ICO) and process personal data in accordance with UK GDPR and the Data Protection Act 2018.

What Information We Collect

We may collect and process:

  • Contact details (name, email, organisation)

  • Business information relevant to your enquiry or engagement

  • Communication data (emails, messages, meeting notes)

  • Website usage data (via cookies and analytics tools)

How We Collect Your Data

We collect data through:

  • Website forms and direct enquiries

  • Email and communication platforms

  • CRM systems such as HubSpot

  • Internal records (including secure spreadsheets)

How We Use Your Data

We use your data to:

  • Respond to enquiries and provide services

  • Manage client relationships

  • Deliver consultancy work

  • Improve our services and website

  • Send relevant communications where you have opted in

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Lawful Basis for Processing

We process data under:

  • Legitimate interests (business communication and service delivery)

  • Consent (marketing communications)

  • Contractual necessity (delivery of services)

How We Store and Protect Your Data

We take appropriate measures to protect your data, including:

  • Password-protected devices and secure systems

  • Controlled access to information

  • Use of trusted third-party providers (e.g. HubSpot, email platforms)

We retain data only for as long as necessary.

Data Retention

We review and retain personal data only as long as needed for its purpose.

Typically:

  • Enquiry data is reviewed and deleted after 12–24 months if no ongoing relationship exists

  • Client data is retained in line with contractual and legal obligations

Sharing Your Data

We do not sell your personal data.

We may share data only where necessary:

  • With trusted service providers (e.g. CRM and email platforms)

  • Where required by law

  • Where you have given consent

Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

To exercise your rights, contact:
contact@elongroup.co.uk

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